Returns & Exchanges
At FitSleeps, we want you to rest easy with your purchase, which is why we offer a 100-night sleep trial on all mattresses and a 30-day return window for bedding accessories. If you are not completely satisfied with your home comfort experience, we provide simple returns and exchanges to ensure you find your perfect fit.
Initiate Your Request
Contact our support team via email or our online portal with your order number and the reason for your return to receive a Return Authorization.
Prepare the Item
For mattresses, ensure the surface is clean and free of damage; for accessories, please repackage the item in its original box with all tags attached.
Schedule a Pickup
For large furniture and mattresses, we will coordinate a professional removal service to collect the item from your home at no additional cost to you.
Receive Your Refund
Once our team confirms the collection or receives the returned package at our warehouse, your full refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing